Customer Satisfaction Survey

Thank you for visiting the Library of Congress. You have been randomly selected to take part in this survey that is being conducted by ForeSee Results on behalf of the Library of Congress. Please take a minute or two to give us your opinions. The feedback you provide will help the Library of Congress enhance its site and serve you better in the future. All results are strictly confidential.

16: *Are you a student or are you helping a student?

I am helping a student

I am not a student

17: *Are you an educator?

18: *Is your visit today primarily related to

Professional work

Student assignment

Personal interest

19: *On average, how often do you visit this site?

Once every couple months

Once a year or less

20: *How did you find our site today?

Bookmarked or knew the URL

Did a web search and saw this site listed

Did a web search to find Library of Congress site

Link from a government site

Link from a news or education site

Link from a social media or blog site

Syllabus or citation

Other, please specify:

21: *If you heard about our site previously was it from a:

Friend or colleague

Publication or newspaper article

Website article

Had not heard about this site before

Other, please specify:

23: *What were you looking for?

Copyright information

General site search

Hours and visitor information

Legislative data

Videos or audio

Other, please specify:

25: *Did you find what you were looking for?

26: *Did you use any of the following formats on this site? (check multiple)

Downloaded a high resolution image

Downloaded an audio file or podcast to play later

Listened to an audio file or podcast while on this site

Viewed a webcast

Other, please specify: (no email or name please)Other, please specify: (no email or name please)

27: *Do you use any of these social media sites? (check multiple)

Delicious, Zotero, or other bookmarking site

Digg, StumbleUpon, or other news rating sites

Facebook, MySpace or other personal networking site

Flickr, YouTube, or other photo/video sharing site

Twitter, Tumblr, or other micro-blogging site

Wikipedia, Citizendium or other knowledge sharing site

Other, please specify: (no email or name please)Other, please specify: (no email or name please)

28: If you could make one change/improvement to the Library of Congress site, what would it be? (no name or email please)

Thank you for your time in completing this survey. Your input, which is very valuable, will be taken into consideration.