ForeSee Results

Customer Satisfaction Survey

Thank you for visiting our site. You have been randomly selected to take part in this survey that is being conducted by ForeSee Results on behalf of OSA. Please take a minute or two to give us your opinions. The feedback you provide will help us enhance your experience and serve you better in the future. All results are strictly confidential.

13: *How did you learn about the OSA ISP (Interactive Science Publishing) articles?

General web search engine (Yahoo, Google, etc).

OSA web page (such as OSA.org, opticsinfobase.org, opticsexpress.org)

Link from a non-OSA web page

Colleague or friend

OSA conference or meeting

OSA e-mail blast

Other, please specifyOther, please specify

14: Were you able to view and navigate interactive sections of an ISP article?

15: Did you browse the MIDAS data collection repository for other ISP datasets?

Yes, I visited the data repository site to browse datasets.

No, but I could see there was an option to go to the data repository site.

I didn't know there was an option to go to the data repository site.

I don't know what the MIDAS data collection repository site is.

Other, please specifyOther, please specify

16: *How often do you read or browse OSA journals?

Less than once a month but more than once a year

Less than once a year or never

17: *What best describes your major job duties?

Product Design and Engineering

Administration/Management

Librarian or Information Professional

Other, please specifyOther, please specify

19: *What is your preferred method for contacting OSA customer support regarding problems with the ISP software?

Other, please specifyOther, please specify

20: What can we do to improve your experience with the ISP Service?

Thank you for your time in completing this survey. Your input is very valuable will be taken into consideration.