A Consumer's View of Online Banking and Bill Payment in America

Thank you for your willingness to participate in our study.
Please select the statement below that best describes your online banking experience.
You will then be presented a short survey to complete.

When thinking about your primary personal banking provider, which of the following best describes you:

I currently access my bank account information online and use my bank's online bill payment feature to pay at least one of my bills every month

I currently access my bank account information online and do NOT use the online bill payment feature

I do NOT currently access any of my bank account information online