Higher Education
“Our objective is to continuously improve the web visitor experience by collecting direct feedback on usability,
navigation, and content.”
- Harvard Business School
Executive Education
Educational institutions, such as universities and colleges, must provide content and self-service tools for many different types of site visitors. ForeSee Results measures web effectiveness from your site visitors' point of view, so you understand how well you're meeting a diverse audience's needs and expectations.
Using the scientific methodology of the American Customer Satisfaction Index (ACSI), ForeSee Results measures all aspects of the web experience so you can enhance the value of your website on the entire institution.
Measure Satisfaction Across Multiple Points to Drive Future Behaviors
ForeSee Results Helps You:
- Prioritize improvements to the site that drive your visitors' key future behaviors, such as applying, submitting job applications, donating, purchasing merchandise, using cost-effective self-service tools, recommending the site, returning to the site, and more
- Quantify the website's impact on the overall organization, which can help you build a business case for improvements
- Identify improvements to marketing email initiatives by going beyond click-through and open rates
- Discover social media preferences for site visitors who are most likely to spread the word about your educational institution and its initiatives
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