ForeSee Results E-Government Transparency Index Q1 2010

As the second study of its kind, the E-Government Transparency Index includes transparency scores (on a 100-point scale, just like an American Customer Satisfaction Index score) for 23 participating agencies and departments. This quantification of citizens' perception of transparency initiatives allows for benchmarking over time and provides a better measure of relative success than any of the dashboards or checklists currently in place

The second quarter report saw participation increase from 14 federal sites measuring transparency to 23. Citizens ratings of transparency also increased one point.

Our research clearly demonstrates that citizen perceptions of online transparency have a direct impact on their overall trust in government, likelihood to collaborate, and other attitudes and behaviors that save money while improving government efficiency and democracy.

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