The ForeSee E-Government Satisfaction Index
The ForeSee E-Government Satisfaction Index evaluates the success of the federal government’s digital initiatives in light of rapidly increasing citizen expectations. More than 268,000 responses were collected across 104 federal government websites for this report, demonstrating that citizens want to help federal agencies and departments improve. Thus, it’s equally important for government leaders to understand the needs and expectations of today’s constantly evolving digital citizens.
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