CS SiteManager
CS SiteManager, a complete measurement and intelligence system, revolves around customer satisfaction as a predictive performance metric. It uses the same, proven methodology as the American Customer Satisfaction Index (ACSI), which is recognized as the gold standard of satisfaction measurement by academics, the media, and organizations in the private and public sectors.
ForeSee Results helps you identify and prioritize website improvements that can generate the greatest ROI. We use a complex and scientific methodology that goes beyond simple surveys to quantify the relationships between what drives customer satisfaction and its impact on future behavior.
We provide the most accurate and credible customer satisfaction score available. We make it easy to identify areas of the customer experience with the greatest impact on driving site visitors' purchases, recommendations, return visits, and other future behaviors that are key to your organization's success.
Our system also includes Social Media Value Calculation that links your social media marketing initiatives to dollars, so you can quantify social media ROI.
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