CS Competitor
Get the most accurate assessment of how your website stacks up against the competition. ForeSee Results directly compares your website's customer satisfaction data against the competition, so you can see how well your site competes for market share.
CS Competitor gives you competitive intelligence based on the methodology of the American Customer Satisfaction Index (ACSI). You hear directly from competitors' customers about their sites' weaknesses and strengths. Feedback is captured from a panel of customers who visited competitors' sites, which you designate. ForeSee Results customizes the study to include questions relevant to your business for a cost-effective competitive study.
Benefits
- Compare multiple aspects of the web experience that drive your customers' loyalty and retention with competitors' customers
- Discover how likely competitors' customers are to purchase, return, and recommend after visiting the competition's websites
- Identify competitors' strengths to help you make site improvements that match or exceed the experience customers get from the competition
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