2010 Media Coverage

Amazon Tops List of Online Consumer Satisfaction

Guardian.co.uk

December 22, 2010

Gulf Widens Between UK Etail’s ‘Best and the Rest’

Internet Retailing

December 22, 2010

Popularly Unpopular

Business Week

August 12, 2010

Measuring the Value of a Facebook Follower

Internet Retailer

August 5, 2010

O-gov May Muck Up Agency Sites

NextGov

July 27, 2010

Citizens Cooling on U.S. E-Government: Survey

InternetNews.com

July 27, 2010

Users Rate Facebook Slightly Above the Tax Man

The Wall Street Journal

July 20, 2010

Shopping for a New Bank? You Have Options

The Bulletin (AP)

July 7, 2010

Fighting Federal Popups

Next Gov

June 30, 2010

What Not to Do in E-Mail

ClickZ

June 6, 2010

New Report Advises Retailers to Focus on Facebook

Retail TouchPoints

March 4, 2010

Online Transparency Increases Trust in Government

The Huffington Post

February 18, 2010

Gov't Web Site Transparency Increases Trust in Government

San Francisco Chronicle

February 18, 2010

Agency Transparency on the Web Leads to Citizen Trust

Federal News Radio 1500 AM

February 17, 2010

State Follows Trend to Virtual Government

Michigan Messenger

January 29, 2010

Top Online Retailers See Strong Growth

Destination CRM

January 6, 2010