2010 Media Coverage

Amazon Tops List of Online Consumer Satisfaction

December 22, 2010

Gulf Widens Between UK Etail’s ‘Best and the Rest’

Internet Retailing
December 22, 2010

Popularly Unpopular

Business Week
August 12, 2010

Measuring the Value of a Facebook Follower

Internet Retailer
August 5, 2010

O-gov May Muck Up Agency Sites

July 27, 2010

Citizens Cooling on U.S. E-Government: Survey

July 27, 2010

Users Rate Facebook Slightly Above the Tax Man

The Wall Street Journal
July 20, 2010

Shopping for a New Bank? You Have Options

The Bulletin (AP)
July 7, 2010

Fighting Federal Popups

Next Gov
June 30, 2010

What Not to Do in E-Mail

June 6, 2010

New Report Advises Retailers to Focus on Facebook

Retail TouchPoints
March 4, 2010

Online Transparency Increases Trust in Government

The Huffington Post
February 18, 2010

Gov't Web Site Transparency Increases Trust in Government

San Francisco Chronicle
February 18, 2010

Agency Transparency on the Web Leads to Citizen Trust

Federal News Radio 1500 AM
February 17, 2010

State Follows Trend to Virtual Government

Michigan Messenger
January 29, 2010

Top Online Retailers See Strong Growth

Destination CRM
January 6, 2010