Join ForeSee Results and your peers from leading private and public sector organizations for the second annual ForeSee Results User Group: True North: Charting a Customer- Centric Course to Online Success.

True North will feature two days of expert insights, best-in-class case studies, practical advice and interactive discussion about how to chart your course to online success with “voice of customer” as your guide. Learn how other leading organizations use the proven methodology of the American Customer Satisfaction Index as their compass. Gain insights into new trends and practices in measuring and managing online customer satisfaction.

Keynote Speaker

Shane Atchison

• Co-Founder of ZAAZ
• Co-author of Actionable Web Analytics: Using Data to Make Smarter Business Decisions

Featured Speakers

• American Customer Satisfaction Index (ACSI) – David Van Amburg, Managing Director

• Ask.com - Carla Borsoi, VP of Research and Analytics

• Automotive News - John Fitzgerald

• Borders – Kevin Ertell, VP of E-Commerce

• Forbes.com – Bruce Rogers, Vice President of Marketing

• Kellogg Company – Paul Iagnocco, Director, Ebusiness

• Quicken Loans – Matt Cardwell, Website Marketing Director

• ForeSee Results - Russ Merz, PhD, Research Director

• St. John Health System – Pam Hedman, Interactive Marketing Manager

 

Where: Ann Arbor, Michigan
Marriott Eagle Crest Hotel & Convention Center

When: May 12 - 14, 2008

Session Cost: $225
Register today using our secure online system and opt to pay by credit card or be invoiced.

Hotel Rooms: Rooms are available at the Ann Arbor Marriott Ypsilanti at Eagle Crest where the conference will take place.

Register Today!