Top 100 Online Retail Satisfaction Index – Syndicated Research
Avinash Kaushik, one of the web gurus at Emetrics this Spring, stated that the Top 40 Online Retail Satisfaction Index syndicated research from ForeSee Results was one of the most valuable sources of competitive intelligence you could get. Now we’ve expanded it to the Top 100 online retailers, providing a deep, rich pool of customer satisfaction data that spans 14 product categories.
A customized syndicated report is available for purchase that will include the following:
- Comparisons among online retailers that were included in the Top 100 with scores for high level drivers of satisfaction (price, merchandise, site experience and brand), overall satisfaction and projected future behaviors associated with purchase (online and offline), customer loyalty, retention and acquisition.
- Multi-channel research and purchase preference insights for your company (if measured in the Top 100) compared to the aggregate and category trends
- Multi-Channel Value Index comparisons: a measure of the contribution of your website to overall sales and how your website stacks up to competitors
- The role of free shipping and customer reviews in driving purchases for your company and your category
- The role the website is playing in fostering loyalty.
If you are interested in having a sales representative contact you about the Top 100 syndicated research, please email us at: marketing@ForeSeeResults.com