Howard Hughes Medical Institute Takes Pulse of Online Audience with ForeSee Results

ANN ARBOR, MI (May 22, 2007) - Howard Hughes Medical Institute, a leading nonprofit medical research organization, is working with ForeSee Results to better understand and serve visitors to its website.

ForeSee Results, the leader in online customer satisfaction measurement, uses the scientific methodology of the American Customer Satisfaction Index (ACSI) to assess online customer satisfaction with www.hhmi.org. The ACSI methodology shows the Howard Hughes Medical Institute (HHMI) who is coming to its website and their level of satisfaction with the online experience. Additionally, this cause-and-effect tool identifies areas of the website that HHMI can modify to improve satisfaction and encourage site visitors to come back to the site and recommend it to others.

“People come to the website of the Howard Hughes Medical Institute for a wide range of information about biomedical research, science education and related resources. Now, HHMI has a scientific means to measure how effectively it is meeting the needs of its online audience in delivering this critical information,” said Larry Freed, President & CEO of ForeSee Results.

ForeSee Results measures online customer satisfaction for a number of public and private sector sites, providing clients like the Howard Hughes Medical Institute a credible means to benchmark online performance against other leading educational and research organizations.

About ForeSee Results

ForeSee Results is the market leader in online customer satisfaction management and converting satisfaction data into user-driven web development strategies. Using the methodology of the University of Michigan’s American Customer Satisfaction Index (ACSI), ForeSee Results scientifically quantifies the elements that drive online customer satisfaction and predicts future behaviors such as return site visits and referrals. Public and private sector clients include: the National Association of Counties (NACo), the National Institutes of Health and St. John Health System, among many others. ForeSee Results, a privately held company, is located in Ann Arbor, Michigan and on the web at www.ForeSeeResults.com.

About Howard Hughes Medical Institute

HHMI is one of the world's largest philanthropies, with laboratories across the United States and grants programs throughout the world. The Institute is a nonprofit medical research organization that employs hundreds of leading biomedical scientists working at the forefront of their fields. In addition, through its grants program and other activities, HHMI is helping to enhance science education at all levels and maintain the vigor of biomedical science worldwide. HHMI's endowment at the end of the 2006 fiscal year was approximately $16.3 billion.