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Download the Q3 2008
E-Gov Satisfaction Index

Customer satisfaction with government websites is up 1.4% to a score of 73.9 during the third quarter of 2008, marking the second straight increase. Highlights include:

  • Data showing why our next president should make e-gov a priority of his administration. Find out why.

  • Proof that highly satisfied citizens are very likely to recommend and return to a website, as well as use it as a primary resource for interaction with the government. Get the details.
  • Evidence that a record number of sites are “top performers” this quarter. Find out which sites excel. 

  • Indications that search should be a top priority for improvement for many government websites. Learn what else government websites can do to increase citizen satisfaction.

Find out what’s behind the trends in e-government citizen satisfaction. Complete the form below to download the free Q3 2008 ACSI E-Government Satisfaction Index.

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