ACSI E-Business Report August 2008

E-Business Satisfaction Reaches All-Time High!

Download the free annual ACSI E-Business report to learn more about trends in customer satisfaction with e-business, which includes search engines/portals and news/information sites. Highlights of the research include:

Overall customer satisfaction with the e-business sector is up 5.5% to a score of 79.3 on the ACSI’s 100-point scale. Find out what’s behind this huge increase.

Customer satisfaction with Google rises by an impressive 10%. Learn what Google is doing right, and why others struggle to compete.

There’s little movement in the news/information sector, where sites struggle to find a competitive edge. Find out which sites have seen increases in customer satisfaction this year.

Complete the form below to download the free Annual E-Business Report and gain insights into the trends behind customer satisfaction with the e-business industry.

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