ACSI Annual E-Business Report
Satisfaction with E-Business Slips for First Time
Satisfaction with the e-business sector drops for the first time in 7 years. Get the details of which e-business companies are satisfying their customers and which have room for improvement in the 2007 American Customer Satisfaction Index E-Business Report.
Complete the form below to download our free report and find out:
- About the big shake-up in the search engine/portals category, as satisfaction with Yahoo! rises while Google is unable to maintain its level of customer satisfaction
- How Ask.com has achieved significant increases in customer satisfaction
- How the other major players in the search engine/portal category fared
- Which news/information sites deliver the most satisfying online experience