Benchmark Against Leading Organizations
Learning how you compare to other leading organizations is a critical complement to finding out how you perform from the perspective of your online customers. ForeSee Results provides robust benchmarking against sites measured using a trusted and credible methodology – the American Customer Satisfaction Index (ACSI).
Our benchmarks include:
Industry Benchmarks
ForeSee Results offers unmatched industry benchmarks across 30 sectors. Our list of clients and measured companies contains some of the biggest names in each industry. You’ll know the benchmarks are reliable because the sites are measured using the same ACSI methodology used to measure your site.
Functional Benchmarks
ForeSee Results can help you compare against functional benchmarks for an added degree of specificity. These benchmarks comprise sites like yours, or organizations that measure the same area of the website, such as browse, self-service or fulfillment.
Research Benchmarks
ForeSee Results also offers a number of research-based benchmarks. You can compare your site against the Top 100 Online Retail Satisfaction Index, the quarterly E-Government Satisfaction Index (with 100+ e-government websites) and the annual ACSI E-commerce online retail, travel, auction and brokerage sites) and E-business (news/information sites, search engines and portals) benchmarks.
ACSI Benchmarks
The ACSI measures more than 200 companies across 43 industries each year on a quarterly basis. Comparisons to non-web business' are critical because your website visitors’ expectations are shaped by the sum total of all of their experiences – online and offline.
View ACSI-Measured Organizations
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